Help & Advice
For more than 35 years, we've been curating exceptional furniture for discerning homes and gardens. Working exclusively with responsible manufacturers, we champion quality, sustainability and longevity in every piece. Our furniture is thoughtfully designed to tread lightly on the planet while standing the test of time. Combining traditional craftsmanship with the finest natural materials, each piece is made to order and delivered with care by our experienced team — ensuring a seamless addition to your interior design scheme. On this page, you’ll find answers to our most frequently asked questions, including detailed furniture care guidance for rattan, outdoor wicker, oak furniture, upholstery and stone table tops. Should you require further advice, our knowledgeable team is always available to assist. Please call 01886 884665 or use our contact form to get in touch.
Delivery times
Lead times vary by collection. For detailed information about expected delivery schedules, click here.
Aftercare advice
We offer expert aftercare advice to help you protect and enjoy your furniture for years to come — from beautifully upholstered sofas to conservatory and garden furniture. Click below for detailed care guidance across our collections. If you have a more specialist question, please call 01886 884665 and our team will be delighted to assist.
RATTAN FURNITURE OUTDOOR WICKER TEAK FURNITURE OAK TABLES MARBLE & GRANITE UPHOLSTERY LEATHER
Conservatory & Garden Room Furniture
The environmental conditions in a conservatory or garden room differ significantly from the rest of your home. Increased levels of natural light and humidity require carefully considered furniture designed to perform in these unique spaces. For more than 35 years, we've been the UK’s leading specialists in conservatory and garden room furniture. Our experienced interior design team provides expert guidance to help you select furniture that balances durability, comfort and refined craftsmanship — without compromising on sustainability or style. Whether you are upgrading existing pieces or furnishing a new space, we're here to help. Visit our Worcestershire furniture showroom or call 01886 884665 to speak to our team. In the meantime, you’ll find useful guidance via the link below.
How to furnish a conservatory
Sofas & Upholstered Furniture
Our sofas and upholstered furniture are designed for longevity — combining premium materials, traditional craftsmanship and innovative fabric technology to ensure enduring comfort and style. Every sofa, sofa bed, snuggler, occasional chair, headboard, footstool and upholstered dining chair is carefully crafted to complement your interior design scheme while standing up to daily life. We work with trusted manufacturers who prioritise responsible sourcing and sustainable production, ensuring each piece is as considered as it is beautiful. We also offer advanced performance fabrics, including Aquaclean, renowned for exceptional stain resistance without compromising on texture or aesthetic appeal.
- Rotate and turn cushions regularly so they wear evenly.
- Avoid sitting on sofa arms – this can weaken the frame over time.
- If you are sharing your home with pets, choose washable or Aquaclean fabrics or opt for practical loose covers.
Aquaclean® sofas and stain-resistant upholstery for busy family homes
Many of our sofas come in a selection of beautiful, durable Aquaclean fabrics. This modern miracle treatment process means most everyday stains, including biro, blood and red wine, can be simply cleaned off with water. Aquaclean fabrics are a practical choice for homes with pets – without compromising the look and style of your furniture.
Garden Furniture
Our garden furniture is designed for outdoor living, using high-quality materials and performance fabrics that are resistant to sunlight and mildew. To preserve the look and longevity of your outdoor furniture, outdoor cushions and fabrics should not be left outside for extended periods, and should always be brought indoors to dry thoroughly if they become soaked. We offer a range of protective furniture covers for outdoor dining and seating sets. If you cannot find the cover you need, call 01886 884665 and our team will be happy to advise.
Returns, pricing & dimensions
Returns
In the unlikely event of any of our products being found faulty, a repair or replacement will be offered, and in some circumstances a full refund will be given. Furniture and upholstered items: Returns or exchanges of non-faulty items may be given at Holloways discretion. In such circumstances reasonable charges may be made to cover transport and any unrecoverable costs. Please remember that our upholstered furniture is made to order. See our Terms & Conditions for more details.
Prices
We endeavour to publicise prices changes immediately and apologise if any inaccuracies occur. Please check prices and current special offers with our sales staff. Call 01886 884665 or use this form to CONTACT US. All prices include VAT.
Dimensions
Dimensions are in all cases approximate. There are likely to be slight variations from the sizes indicated as most furniture is hand-made. The maximum dimensions are given for furniture.
Colour reproduction
Please note colours are shown as accurately as photography and screen displays allow. Fabric samples are available across our full range. Order swatches through our website while browsing each product, or visit our showrooms to explore an extensive selection of fabric books in our Interior Design Studio. Whichever you choose, we’ll send your chosen fabric swatches straight to your door by return.